General Terms and Conditions

          Our site BLS-House.com is a platform featuring the largest possible range of Italian furniture from hundreds of manufacturers. Please carefully read the general terms and conditions listed below. To cooperate with the website BLS-House.com you have to agree with these terms. If you do not agree with these terms, please do not use the services of the website BLS-House.com. The administrator of website BLS-House.com reserves the right to change the terms of the online store at any time without preliminary notification. The notification about the changes in general conditions will be available for users on the website BLS-House.com.

Every BLS-House.com visitor becomes the User or the Customer when registering or purchasing in the online store.

Please note that due to photo quality and differences in monitor settings, the colors shown in the photos may not fully reflect true colors. All the photos are shown for reference and cannot serve as the standard of true products colors.

    

    The products are made of natural materials and materials imitating wood textures, so they can have differences in hues or patterns even within the same order. Possible differences in hues and patterns of furniture, wood knots, annual rings at the front part of cabinet furniture, as well as possible cuts, scrapes and bumps on the leather parts are not defects and shall not be considered for reclamation.

  Leather products manufacturing process includes various structural nuances due to leather natural origin, such as folds, scars, bites, brands, etc.

Both individuals and legal persons can be customers of BLS-House.com website  Individuals are protected by the Consumer Protection Law.

The Customer places an order online on the website www.BLS-House.com (hereinafter referred to as the "Website") or by e-mail.

When placing the order on the ebsite the Customer states his name and surname, gender, e-mail address, telephone number and delivery address. Customer nickname is not possible. The Customer is responsible for the accuracy of his personal data when ordering.

The description of the goods presented on the website is for information only. The Customer can contact customer support for more details. Each order has an identification number. All goods and related services must be paid at the price fixed by the Seller.

Order procedure is the same for both individuals and legal entities.

 Information availability (law generalization)

The Seller undertakes to provide the Customer with the following information:

a) Reliable information about the company (name, address, registration number).

b) The actual address for prompt and effective communication (telephone, e-mail).

c) Basic descriptions of the goods and services (including after-sales services and warranty).

g) Availability of products.

d) Delivery terms and services provided (method, place and time of delivery).

e) All prices must be plain and accurate and must indicate if taxes and shipping costs are included.

g) Payment and delivery methods.

h) Time for cancellation of the agreement, cancellation terms and costs to the Customer in case of return of goods.

i) Customer actions in case of a claim, including information about the contact person or department responsible for customer relations.