Worldwide delivery

Worldwide Delivery Information

We proudly deliver to over 100 countries worldwide, ensuring a seamless and trackable experience from our warehouse to your front door. Our standard delivery is designed to provide a reliable and fully monitored shipping service in collaboration with our trusted delivery partners.

Delivery Timeframes

• Standard International Delivery: 21-28 days (transit time, depending on destination).
• Small Items: 7-9 working days (for in-stock items via courier).
• Large/Bulky Orders: 4-6 weeks (after dispatch from our warehouse).

Please note: Delivery times do not include order preparation and quality check processes.

Shipping Costs

Our delivery charges are calculated based on:
✔ Destination country
✔ Volume & weight of the order
✔ Shipping method

We strive to keep shipping rates competitive while ensuring your goods arrive safely and on time.

International Shipping & Customs

• Customs & Clearance Fees: Duties, VAT, and taxes vary by country and are payable by the customer upon delivery. You can check with your local customs office for estimated charges.
• Curb-Side Delivery: International deliveries are curb-side only, and assistance may be required for unloading larger items.
• Orders Shipped Outside the EU: Orders sent outside the European Union will be invoiced without VAT (22%). 

For more information on duties and taxes, please contact your local customs office or reach out to our support team.

FAQs

1. How will I know when my order has been dispatched?
You will receive an email with tracking details once your order has been shipped.

2. Will my items be shipped separately?
No, we ship all items together once they have arrived at our warehouse and passed quality checks.

3. Can I request delivery to a specific location (garden/garage box)?
No, all deliveries require a signature upon receipt.

4. Is my order insured during transit?
Yes, your order is fully insured for its total value, ensuring a replacement in case of loss or damage.

5. Who delivers my order?
We work with specialized logistics companies that offer delivery to your door, with possible exceptions based on location.

Worldwide Shipping Coverage

We ship globally, with satisfied customers in:
🇺🇸 USA | 🇬🇧 UK | 🇦🇺 Australia | 🇳🇿 New Zealand | 🇪🇺 European Union | 🇨🇭 Switzerland | 🇯🇵 Japan | 🇦🇪 UAE and more.

Before placing your order, you can request an estimated shipping cost to your location.

For any further inquiries, feel free to contact our team via email.